Privacy Policy

This Privacy Policy explains how Sangini Agrawal, operating as "Social Sangini" ("we", "us", "our"), collects, uses and protects personal information when you visit our website, contact us, or respond to our ads and lead forms.

1. Information we collect

• Information you give us: your name, email address, phone number, brand name, Instagram handle, business type, budget range and any message you send us through our contact form, Meta (Facebook/Instagram) lead forms, email, WhatsApp or Instagram DMs.
• Client materials: brand assets, content, and, where needed for the work, access to social media or ad accounts that you choose to share with us.
• Automatically collected information: your IP address, device and browser type, pages visited and referring site, collected through cookies and similar technologies.

2. How we use your information

• To respond to your enquiry and deliver any free audit, proposal or service you request.
• To provide and manage our social media, design, AI content and influencer marketing services.
• To follow up about our services, and to send updates if you've asked for them.
• To improve our website and measure how our ads and content perform.
• To meet legal obligations.

3. Cookies, analytics and advertising

We may use cookies, analytics tools and the Meta Pixel to understand site use and show relevant ads. You can control cookies in your browser settings and manage ad preferences in your Facebook and Instagram settings.

4. Who we share information with

We do not sell your personal information. We share it only with:

• Service providers that help us run our business, such as website hosting, email, form and CRM tools, analytics, and Meta.
• Authorities, where required by law.

We may use AI tools to help produce creative work. We do not enter your customers' personal data into these tools unless it's necessary for the work and you've agreed.

5. International processing

Some of our service providers operate outside India, so your information may be processed in other countries. We take reasonable steps to protect it wherever it is processed.

6. How long we keep your information

We keep enquiry and lead information for as long as needed to respond to you and manage any business relationship, and generally delete it within 12 months if no relationship develops. Client records are kept for the length of the engagement and any period the law requires.

7. Security

We use reasonable safeguards, including access controls and trusted platforms, to protect your information. No online system is completely secure, so we cannot guarantee absolute security.

8. Your rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may ask us to:

• access the personal information we hold about you,
• correct inaccurate information,
• delete your information or withdraw your consent, and
• stop marketing messages at any time.

To make a request, email sanginiagrawal1620@gmail.com. We aim to respond within 30 days.

9. Third-party links

Our site links to third-party platforms such as Instagram and to client work. We are not responsible for their privacy practices, so please read their policies.

10. Children

Our services are for businesses, and we do not knowingly collect information from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last changed.

12. Contact and grievances

Sangini Agrawal, Social Sangini
Email: sanginiagrawal1620@gmail.com
Website: https://socialsangini.com/